Privacy Policy
Last updated: 7 July 2026
Belins Holdings (Pty) Ltd ("Belins", "we", "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and applicable international data protection laws.
1. Information we collect
- Account details: name, email address, password hash, and company information.
- Business data you upload: clients, invoices, quotes, statements, and products.
- Usage data: log files, device information, IP address, and interaction events.
- Payment metadata processed by our billing partners (we never store full card numbers).
2. How we use your information
- To provide, maintain, and improve the Belins service.
- To send transactional emails such as invoice deliveries and account notifications.
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal, regulatory, and tax obligations.
3. Sharing of information
We do not sell your personal information. We share limited data with vetted processors (hosting, email delivery, analytics) under written data-processing agreements, and with regulators or law-enforcement authorities when legally required.
4. Data retention
We retain your account data for as long as your account is active and for a reasonable period thereafter to comply with financial-record obligations (typically 5 years).
5. Your rights
- Access, correct, or delete your personal information.
- Object to processing or withdraw consent at any time.
- Lodge a complaint with the Information Regulator of South Africa.
6. Contact
For privacy questions or requests, contact our Information Officer at privacy@belins.co.za.
